• 0

      Your cart is empty!

close
Shipping Policy

Shipping : by FedEx, UPS, DHL, Aramex, TNT etc.
1.Shipping charges are calculated according to product type, order size and volume and the shipping destination.
2. Shipping charges are included in the product price.
3. All orders are dispatched from our office within 4 working days.
4. Shipping charges are non-refundable.
5. Kindly make sure that you provide the complete & accurate shipping address including zip code and a mobile number. This will help in delivering your order faster..

We ship through registered and trusted courier partners for orders within India as well as overseas. For shipping timelines, please refer to the product descriptions page for each product.

*Please note that Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries.
*For sale related policies, please refer to our Sale T&C's
**On all domestic or international SOUK orders, shipping rates will be directly communicated to the customer by the Good Earth team. The above shipping rates do not apply to SOUK products.

DOMESTIC SHIPPING:
• We offer free shipping for all domestic orders above INR 20,000.
• We offer free shipping on all domestic orders for CERISE SITARA customers.
• For orders under INR 20,000, shipping and handling rates vary based on the product size and volume, the packaging required and the shipping destination. The final shipping and handling charges can be seen at checkout after providing the shipping address.
• The deliveries are dispatched to the shipping address recorded at checkout.
• All orders are processed from our warehouse in Jaipur, Rajasthan, India.

INTERNATIONAL SHIPPING:
• For international orders, Flat fee of USD30/ GBP30/ SGD40/ AED100 is charged depending on the currency you are shopping in.
• Duties & Taxes for international orders are not included in your order and are applicable over and above the shipping charges paid at checkout.
• The deliveries are dispatched to the shipping address recorded at checkout.
• Most countries charge duties on imported items which are levied at the time of port entry, and they vary based on the destination country and the products imported.
• Customers to pay the applicable duties and taxes directly to the shipping agency at the time of order delivery. If a customer refuses to pay these charges and therefore delivery is not possible, no refunds will be entertained. You may refer to our Return & Exchange Policy for more details.
• All orders are processed from our warehouse in Jaipur, Rajasthan, India.

TRACKING AND DELIVERY:
• Post shipping, the details of tracking number and information of the shipping agency will be shared via email.
• Orders can be tracked using the consignment/tracking number on the shipping partner’s website.
• The order status can also be tracked on GE website footer “Order Status” link under “Customer Assistance.”
• Our delivery partners will attempt to deliver the package three (3) times before its returned to us. In case it is returned to us after 3 attempts, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.
• Please ensure the complete shipping address including zip code and a mobile number to ensure hassle free delivery.
• In case of failure to deliver due to incorrect details, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.